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Innovations 2010

Orlando, FL
8/8 - 8/11

Siemens Medical Practice Newsletter
Volume 3 Issue 2

NEW TERRITORY IN RTIF PROCESSING
By Connie Kaufmann

Sometimes an assignment gives one the opportunity to work on a different portion of a familiar product. My current RTIF PMS project is a feed from EPIC registration to INVISION clinical documentation and physician/clinician order entry. It requires that current INVISION modifications built into the client’s normal patient management functions continue to function as they previously have, but through RTIF processing. The INVISION build is highly customized throughout patient management and order/clinical pathways. Most of the customizations were added to comply with JCAHO regulations, safety concerns, unique patient population requirements, etc.

There was little or no documentation to help us determine what or how we could continue performing the needed processes, because so much of the project had been accomplished by trial and error. Below is a discussion of our largest hurdles and our solutions.

Generic Profile Builder

Several of the processes we needed to move forward used the Generic Profile Builder. We were unsure of how, or if, there would be complications in RTIF. To date, we found no issues with this program running or updating different profiles within the RTIF pathways.

Save and Restores

Since this is an EAD/LCR site, we have utilized the LCR save and restore auda process in our OAS order and clinical documentation pathways. This processing is different then normal OAS $SVE and $RST command processing. LCR programs allow you to nest the saves and restores, which you cannot do with the standard OAS commands. This process is used to cycle through the function in orders, as the order revisions, status changes and comment entry are manipulated. We were concerned that this might not function properly when we embedded the OAS pathways processes to run in the RTIF pathway. Yet, the saves and restores work as designed and we have been able to maintain the functions as needed.

Error Processing

Error processing is handled differently in RTIF. It should be noted, programs and unique error messages differ when under the RTIF umbrella. This has created the need to modify error message data. One such program is CHPPO477. When RTIF reads a true E message, there is no way to stop RTIF programs from halting the process. Interestingly, in a regular pathway, where there are gold forms or screens to display line 24 messages, processing is not halted. We ran into issues with the “no orders qualify” error E10046. For this problem, we had help from Siemens staff and found out that we could copy the Model message down and change the Error code to an Informational code, and the program no longer caused the RTIF abends. In another instance, that process did not work and we had to change the message to non-display and informational, and then the error would not cause an abend.

Interface Data Mapping

We use the interface engine to perform many complicated table and record conversations as needed. We have successfully updated care provider items, auto co-signed orders, changed order status. Additionally, we added 3-field comments to orders, updated 2-fields and 1-fields, performed DVA’s to the Master Patient Index (MPI) in all transactions via the OAS tcl’s that run under RTIF processing. The only function we have not been able to do, of course, is stack a gold form.

Our advice is, it pays to try things, never just assume you can not do something.

If you need additional lessons learned in Siemens solution implementations, check our website www.getvitalized.com and look in our resource center or call us at 610-444-1233.