Tips for Creating an Efficient Training Experience
By LaVere Williams

• Develop a schedule of classes that will cover multiple time frames to give your staff options that work best for their work and personal schedules. Depending on the length of the class, users may need to complete training over a two day period.
• Identify individuals that may need extra assistance and ones that may give you more resistance.
• Provide a syllabus that outlines precisely what the class will cover.
• Instructors and assistants should know process changes, anticipate questions and provide documented Q & A sheets prior to class.
• Inform the class of your process for filtering design changes and concerns to leadership with the expected turn around time.
• The classroom setting is important to the student’s success. It should be a stable environment with as much clinical data as possible. Posters on wall with key information can help eliminate questions during class instruction. Also, make sure that the classroom has adequate lighting and enough functioning PCs.
• Instructor assistance: one per every five users situated in key locations.
• Provide treats, make it fun and discuss at the user level.
• Provide examples user can relate to.
• Allow for questions at the end of each segment.
• Review. Review. Review.
• Provide an exercise after each segment of training. Classroom exercises should contain process and functionality.

For more information about training, contact us at 610-444-1233 or visit our website at www.getvitalized.com