ECLIPSYS SUNRISE CLINICAL MANAGER IMPLEMENTATION SUCCESS
By Paula Kitzberger
Eclipsys Sunrise Clinical Manager brings Patient Management and Safety to the forefront.
The usability and ability to configure SCM to exact specifications is a huge selling point to many health
care organizations but the actual process may be overwhelming and daunting to get started.
The key to having a successful implementation is:
Communication, Communication, Communication!
Extra time and effort needs to be spent on:
- setting up teams, both enterprise and consultant, that are dedicated to the project. The ability to
find staff with a personality type that is totally determined, focused, and flexible is key.
- workflow analysis, past and future states, is imperative for measurement of step reduction, general user
buy-in, but most importantly it allows the organization to project and quantify cost benefits.
- configuration to current state with adjustments to future state will prove system benefit to the end
user. Continuity across the board demonstrates a reduction in patient errors and increase in patient
safety. This is one of the many areas an Eclipsys Consultant can guide you in recommendation and build.
- Training is the first impression the end user gets with the system. Because of this, it is essential
that there be a system environment specific for training that is prepared and tested prior to training and
that the educators are familiar and comfortable with their presentations.
Health Care Organizations of all sizes are gaining competitive advantage with the use of an electronic
charting system to deliver world-class health care and patient relations. The ability to rapidly retrieve any
aspect of the medical record from any location, at the click of a button, is vital to the patient care process.
The successful analysis, design, and configuration of a new system are main challenges our clients face. As an
active partner, based on experience, we can facilitate the implementation by ensuring team work, workflow
analysis, configuration, and training with continual communication is in place.